Ku977 Privacy Policy — How We Protect Your Data

1. Introduction

Welcome to ku977.win. As one of Bangladesh's most trusted online gaming and betting platforms, we place the highest importance on our members' privacy. This Privacy Policy explains in detail what information ku977 collects from you while you use the platform, why we collect it, how we use it, and how we keep it secure.

By creating an account or using any service on the ku977 platform, you are considered to have accepted this Privacy Policy. Please read it in full before you start using the platform.

Our Privacy Policy applies to the ku977 website, mobile app, live chat support, and any other digital channel associated with ku977. If you visit a third-party payment gateway or game provider's site, their own privacy policy will apply.

2. What Data We Collect

Ku977 collects only the information strictly necessary to operate our services. The data we collect falls into two categories:

a) Information you provide directly:

• Full name, date of birth, and nationality.
• Mobile number and email address.
• Current and permanent address.
• National ID number or passport details (for KYC verification).
• Payment method details (Mobile Banking/Nagad/Rocket number, etc.).
• Conversations or complaints submitted to Customer Support.

b) Automatically collected information:

• IP address and device type.
• Browser type and operating system.
• Time spent on the platform and pages visited.
• Gaming history and transaction logs.
• Data collected via cookies and web beacons.

3. How Your Data Is Used

Ku977 uses your information only for specific, legitimate purposes. Those purposes are clearly set out below:

Ku977 also uses your information to support responsible gaming — for example, by identifying unusual betting patterns or excessive gaming behavior and providing appropriate assistance. This is done entirely for your protection.

4. Data Sharing & Third Parties

Ku977 never sells your information. However, there are specific circumstances where sharing data with trusted third parties may be necessary. Those circumstances are clearly listed below:

• Payment processor: Mobile Banking, Nagad, Rocket, and other payment partners receive the information needed to process transactions.
• Game provider: Third-party game providers on our platform receive only the minimum information required relating to gameplay history and results.
• KYC Verification Service: Information is shared with authorized verification agencies to confirm your identity.
• Legal Authorities: Information may be disclosed to the relevant authorities in cases of legal obligation, court order, or government investigation.
• Anti-Money Laundering: For reporting to applicable regulatory authorities in relation to anti-money laundering compliance.

5. Cookies Policy

Ku977 uses cookies to enhance your browsing experience and ensure the platform functions correctly. Cookies are small text files stored on your device.

• Essential Cookies: To maintain login sessions and ensure security. The platform cannot function properly without these.
• Performance cookies: Helps improve the platform by analyzing which pages are used most frequently.
• Functionality cookies: To remember your language preference, game choices, and similar settings.
• Marketing cookies: To show you relevant offers and promotions. You can opt out of this at any time.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause parts of the platform to stop working correctly. To opt out of our marketing cookies, please contact Support.

6. Data Security Measures

Ku977 protects your information using industry-standard security technologies and practices. Our security measures are detailed below:

• All data transmissions are secured with 256-bit TLS/SSL encryption.
• Passwords are always stored in hashed form — never in plaintext.
• Our servers are protected by firewalls, intrusion detection systems, and regular security audits.
• Access to sensitive data is restricted exclusively to authorized ku977 staff.
• 24/7 system monitoring is in place to detect suspicious activity.
• Regular backups are maintained to minimize the risk of data loss.

7. Data Retention Period

Ku977 does not retain your information longer than necessary. Retention periods by data type are outlined below:

• Account Information: For the duration of active membership and up to 5 years after account closure.
• Transaction history: Financial regulations require a minimum retention period of 5 years.
• KYC Documents: Up to 5 years after verification and following account closure.
• Customer Support Logs: 2 years after the last point of contact.
• Marketing data: Until consent is withdrawn.
• Session Logs & Cookies: Until the session ends, or up to 1 year maximum.

Once the designated retention period expires, your data is securely deleted or fully anonymized so that you cannot be identified in any way.

8. Your Data Rights

As a ku977 member, you have full control over your personal information. Your rights are detailed below:

9. Protection of Minors

Ku977 is a platform exclusively for users aged 18 and above. We do not knowingly collect information from or approve registrations by minors.

Age is verified at registration, and identity documents are checked during the KYC process. If an underage account is identified, it will be closed immediately and all associated data will be deleted.

10. International Data Transfers

Ku977 is an international platform. In some cases, your information may be stored or processed on servers outside Bangladesh. All such transfers are carried out under strict security protocols and legal agreements.

For international data transfers, we ensure that adequate data protection standards are in place in the recipient country or organization. Data processing agreements are in place with all third parties with whom data is shared.

11. Policy Changes

Ku977 reserves the right to update this Privacy Policy at any time. For significant changes, we will make reasonable efforts to notify you via email or platform notification.

Continued use of ku977 after any changes constitutes your acceptance of the updated Privacy Policy. The date of the most recent update will always be shown at the top of the page.

12. Contact Us

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us:

For answers to more general questions, visit our FAQ Page View or Responsible Gaming You can find more information on the page.